Privacy Policy

This Privacy Policy explains how we collect, use, and share your personal information when you use our Google Play app.

Information We Collect

We collect the following information from you:

  • Account information: This includes your name, email address, and password.
  • Device data: This includes information about your device, such as the model number, operating system version, and IP address.
  • Proprietary hardware data: This includes data about the proprietary hardware we provide to you, such as the type of hardware, serial number, and usage data.
  • Access control data: This includes data about your access control products, such as the type of product, serial number, and usage data.

How We Use Your Information

We use your information to:

  • Provide you with access to our app and services.
  • Create and manage your user account.
  • Provide you with support.
  • Improve our app and services.
  • Develop new features and products.
  • Protect our app and services from fraud and abuse.

How We Share Your Information

We share your information with the following third parties:

  • Firebase: Firebase is a Google service that we use to authenticate users and collect device data.
  • Service providers: We share your information with service providers that help us provide our app and services.
  • Law enforcement: We may share your information with law enforcement if required by law or to protect our rights or the rights of others.

Your Choices

You have the following choices regarding your personal information:

  • You can access and update your account information at any time.
  • You can opt out of receiving marketing emails from us.
  • You can request that we delete your account.

To exercise your choices, please contact us at dragonflysupport@columbiafitness.com.

Data Retention

We retain your information for as long as necessary to provide you with our app and services and to comply with our legal obligations.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no security measure is perfect, and we cannot guarantee the security of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at dragonflysupport@columbiafitness.com.

Additional Information for Users of Access Control Products

Our app allows you to bypass the standard features of your access control products based on a schedule that you set. To do this, we collect data about your access control products, such as the type of product, serial number, and usage data. We use this data to control your access control products on your behalf.

You can opt out of allowing us to control your access control products at any time by disabling the corresponding setting in our app